Experience

Large-scale global digital transformation to unify disparate ERP systems onto a single cloud-based platform for a healthcare services business operating across nine countries.

• Led cross-functional teams through the mobilisation and initial design phases of the project.

• Worked with BAs on business process mapping (AS-IS vs. TO-BE), providing functional and technical expertise to identify key areas for improvement, product fit, and required changes.

• Led analysis of integration requirements, creating quick prototypes and demonstrations to produce more accurate estimates and inform design decisions.

• Conducted Fit/Gap analysis and proposed alternative solutions or workarounds for known functional gaps.

• Maintained comprehensive documentation of the system landscape, environments, and complex integrations.

• Provided expert technical and functional knowledge on Microsoft D365 F&O and Azure technologies, including security best practices for Dynamics F&O and Power Platform environments.

• Performed discovery and prototyping using modern AI tools (CoPilot Studio, LLMs) to build automated AI agents and coding assistants.

• Managed and optimised the initial D365 F&O environments used for discovery, built prototypes, and recommended AI integration capabilities and services.

Managed the full end-to-end implementation of Dynamics 365 Finance for a large UK-based social enterprise, replacing an end-of-life legacy system to improve performance and deliver reliable reporting.

• Owned the overall solution design and prepared the Solution Design Blueprint in line with the Success by Design Framework.

• Led Integration and Project Management and Accounting (PMA) workstreams, removing manual operations and resolving previous data loss issues.

• Conducted technical proof of concepts for complex requirements to ensure the solution remained aligned with standard platform functionality.

• Performed architectural review and approval of all design documentation, including FDDs, IDDs.

Directed the technical delivery of a global transformation programme, consolidating a worldwide network of offices onto a single unified Microsoft Dynamics 365 platform.

• Managed full infrastructure and environments for a rollout spanning 18 regions and over 20 legal entities.

• Guided functional and technical teams on delivery strategy, including cutovers, UAT, and hyper-care periods.

• Established Continuous Update Architecture to accommodate up to seven Microsoft service updates annually.

• Developed data migration strategy to facilitate complex project finance migrations and reconciliations.

Led the technical implementation for a major North American energy services firm, focusing on an extensibility-first development model and complex global integrations.

• Delivered hands-on code development in X++, Power Platform, and C# while leading a team of 3–5 developers.

• Architected a decoupled connector model for Workday integration to manage worker demographics and time cards.

• Owned security strategy and infrastructure documentation, ensuring alignment with Microsoft FastTrack engineers.

• Implemented automated nightly batch processes and security protocols to maintain data integrity across global legal entities.

Led technical solutions and data migration for a multi-country programme replacing legacy AX 2009 systems with Dynamics 365 F&O.

• Delivered the Asset Management module implementation and designed customisations for purchase order functionality.

• Established automated build and release processes using Lifecycle Services (LCS) and Azure DevOps.

• Constructed a migration framework for ETL processes, overseeing technical execution across multiple data load rounds.

• Provided expert guidance on security role controls and extensibility frameworks to replace legacy customisations.

Acted as a trusted advisor to internal stakeholders and clients on complex integrations involving Dynamics 365 Finance and Operations.

• Created integration design and functional documents from business requirements.

• Built integrations into Dynamics 365 F&O from disparate data sources.

Managed integration tasks and localisations as part of a large-scale digital transformation programme for a global media network.

• Prepared and signed off solution design documents for integrations, localisations, and schema mappings.

• Managed the transition from deployment to Business As Usual (BAU) support post-Go-Live.

• Reviewed and approved vendor designs to ensure adherence to Microsoft best practices.

Designed and implemented a data migration solution for a Dynamics AX 2012 environment.

• Defined requirements for data mappings across GL, AP, AR, Fixed Assets, Products, and Manufacturing.

• Developed custom DIXF components to facilitate specialised data transfer interfaces.

Provided technical consulting and security auditing for a major international law firm following their Dynamics AX Go-Live.

• Prepared detailed security reports for PwC auditors regarding system integrity and access controls.

• Delivered training sessions for Business System Analysts on AX finance security and extension tools.

• Managed user profile setup and user data migration during the critical Go-Live phase.

Delivered comprehensive media data integrations across finance areas including Projects and General Ledger.

• Extended standard cost assessment functionality as part of a larger reporting solution.

• Integrated data across PL, SL, and GL modules for a global media corporation.

Provided performance and security recommendations for a global travel company headquartered in Japan.

• Designed and implemented an automated solution for accrued cost-of-sales processing.

• Contributed to the rollout planning of new Dynamics AX versions for European regional offices.

Successfully implemented Dynamics AX modules for multiple high-profile clients, receiving a Delivery Excellence Award for work with a major Japanese travel firm.

• Led the development team for the London Olympics 2012 HR and payroll interface implementation.

• Developed debt management subsystems and financial integration interfaces for UK health clubs.

• Gathered requirements and created design specifications through direct collaboration with SMEs and end users.

Worked at the Microsoft development center in Denmark, focusing on automation tools and the localization of Dynamics AX.

• Managed the software build process for the Dynamics AX sustain engineering team.

• Led a team of junior software engineers in developing life cycle automation tools.

• Contributed to technical design and development for the Ukrainian localization of Dynamics AX.